Business Services and Logistics
Business services are defined as the value-added services offered by a business to internal and external customers. These services can be delivered through a virtual platform or be integrated with transportation and logistics functions. They are an essential part of a company’s business strategy. Business services are often integrated into JD Edwards EnterpriseOne.
Business services are a JD Edwards EnterpriseOne capability
A business service is a component that exposes business data. This data can be input or output. The data is contained in one or more value object classes. Business services are managed in the Object Management Workbench. A business service creator can publish a single or multiple business services. Each business service will have a signature, which consists of the values it publishes.
Business services enable companies to leverage a single integrated platform to manage their data, information, and capabilities. This enables them to stay on top of processes and align all departments. This allows companies to convert good strategies into actionable steps in the supply chain. A company can tailor this solution to fit its subsidiaries, while ensuring that reporting requirements are standardized across the entire organization.
They provide value to internal or external customers
A business’s services can provide value to both internal and external customers. While external customers purchase the products and services provided by the company, internal customers are the people who work within the organization. For example, an employee in an Adidas store serves as an internal customer, while he serves external customers by selling other products.
While internal customers are often more loyal to their companies than external customers, they both have many expectations of how companies provide value to them. For example, they may expect to get paid for their work, receive a paycheck, or receive job benefits. Internal customers are therefore more closely tied to their companies, while external customers are more likely to buy from whichever company offers the products or services they seek.
They are integrated with transportation and logistics functions
Logistics involves the efficient movement of goods, information, and resources. It includes the processes of planning, implementing, and coordinating transportation, storage, and other functions that support a business’s supply chain. While the word logistics was originally associated with the military, the modern definition refers to the field of business services. Today, this field has a variety of benefits that go beyond just ensuring the safety of goods and services.
As businesses become increasingly globalized, the need for logistics-oriented strategies becomes more urgent. For example, one of the world’s largest chemical manufacturers had to replace its ships with containerized trains and rail cars to meet the growing demands of its customers. Previously, bulk materials were transported by ship to terminals, where they were loaded into containers and delivered by rail or barge. The chemical manufacturer is now converting its entire distribution system to containerized transport.